Effective date: 22-Jun-2023
1. Information Collection and Use
We may collect personally identifiable information from you such as your name, email address, and other relevant data when you voluntarily provide it to us. We prioritize transparency, and thus only collect this information with explicit consent for specific purposes, including but not limited to:
- User registration and authentication
- Providing personalized user experience
- Communication purposes
- Facilitating outreach and surveys
- Improving our services
We may also collect non-personal information automatically when you interact with our website. This data may include, but is not limited to:
- Device information (including browser type, IP address, and operating system)
- Usage details (such as pages visited, time spent, and referral source)
This non-personal data is used to analyze trends, track user activities, enhance our website performance, and improve user experiences.
2. Lawful Basis for Processing
We ensure there is a lawful basis for the processing of your personal data as required by applicable data protection laws, including legitimate interests or obtaining explicit user consent where necessary.
3. Data Retention
4. Data Protection
The security of your data is extremely important to us. We implement appropriate technical, administrative, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your data. These measures include, but are not limited to:
- Encryption of data in transit and at rest
- Regular security assessments
- Access restrictions and least-privilege principles
- Regular data backups
- Staff training on data protection
- Utilizing secure third-party services
Please note, while we take reasonable precautions, no method of transmission over the internet, or method of electronic storage is 100% secure.
5. Users’ Rights
You have the right to request access to the personal data we hold about you. Please email your request to [email protected] and we will respond as promptly as possible.
If you believe any of your personal data held by us is inaccurate or incomplete, you have the right to request its correction. Send us the correct details, and we will update the relevant information accordingly.
You can request the deletion of your personal data by contacting us at [email protected]. We will review the request and ensure personal data is deleted, subject to legal obligations for data retention.
Objection to Processing
6. Third-party Service Providers
We may use trusted third-party service providers to assist in our business operations or related services. These third parties are subject to strict confidentiality agreements and are prohibited from using or disclosing your data for any other purpose.
7. Child Privacy
Our website is not directed towards children under the age of 16, and we do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us, and we will take immediate steps to remove such information from our records.
9. Contact Us